Previous Contents Index Next

Managing Messages

To Display Next and Previous Messages

  1. Click the name of the email folder that contains the messages you want to view.
  2. Select the Next or Previous links to read the messages.

To Mark a Message for Deletion

  1. Select the messages you want to delete.
    • To select a single message, click its check box.

    • To unselect a message, click its selected check box.

    • To select all messages, click the Select All, Select All icon, icon. Click this icon again to unselect all messages.

  2. Click Delete.

    The setting of the Delete option in your preferences determines what happens when you click Delete. For more information see To Change Mail SettingsTo Change Mail Settings

    If you set the Delete option to “Move Deleted Messages to Trash,” the deleted message is moved from the current folder to the Trash folder when you click Delete.

    If you set the Delete option to “Mark Messages Deleted,” each selected message is marked for removal when you click Delete. When you select Expunge from the Message Actions drop-down menu, each selected message is permanently removed and a backup copy is not made.

To Delete Messages From the Trash Folder

The Empty Trash button is visible when the Trash folder contains deleted messages.

  1. Click your email address in the left pane of the Mail tab to view the list of your folders.
  2. Select the messages to remove:
    • To select all messages in the Trash folder, Click Empty Trash.

    • To select a single message, click its check box.

    • To select all messages, click the Select All, Select All icon, icon. Click this icon again to unselect all messages.

    • To unselect a selected message, click its selected check box.

  3. Click Delete to remove the messages from the Trash folder. Backup copies of the messages are not saved.

To Undelete a Message

The Delete settings in the Options tab determines whether you are set up to expunge messages marked for deletion.

  1. Click the name of the email folder that contains the messages you want to restore.
  2. Find the messages marked for deletion and select the messages to undelete.
    • To select a single message, click its check box.

    • To deselect a selected message, click its selected check box.

    • To select all messages, click the Select All, Select All icon, icon. Click this icon again to unselect all messages.

  3. From the Actions drop-down menu, select Undelete. The X marks next to the messages are removed.

To Delete a Message Permanently

  1. Click the name of the email folder that contains the messages you want to remove.
  2. Select the message or messages you want to erase permanently.
    • To select a single message, click its check box.

    • To deselect a selected message, click its selected check box.

    • To select all messages, click the Select All, Select All icon, icon. Click this icon again to unselect all messages.

  3. From the Actions drop-down menu, select Expunge. The selected messages permanently removed from the email folder.

To Print a Message

  1. Click the name of the email folder that contains the message you want to print.
  2. Click the subject of the message you want to print.
  3. Click the Printable icon. A printable view of the message appears.
  4. Select File -> Print from the menu bar to print the message.
  5. Close to exit the printable view.
  6. Click Close to exit the message and return to the list of messages in the folder.
Previous Contents Index Next